Frequently Asked Questions
Everything you need to know about shopping with Marbily.
What materials are used in Marbily furniture?
We pride ourselves on using premium, sustainably sourced materials including solid hardwoods, high-grade marble, and eco-friendly textiles to ensure longevity and timeless style for your home.
How long does shipping take for large furniture items?
Standard shipping for small accessories takes 3-5 business days. For larger furniture pieces, delivery typically takes 2-4 weeks as we use specialized white-glove carriers to ensure your items arrive safely.
Do you offer a warranty on your products?
Yes, all Marbily furniture comes with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Please note that items must be in original condition, and a restocking fee may apply for large furniture.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger home investments.